This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
In-store pickup is available for All purchases with a delivery on Aruba can be choosen to be picked up in one of our reseller stores. . Pickups are available Depending on the selected pick-up stores opening hours. . An email confirmation will be sent to you when your order is ready for pick up. Please make sure you have your pickup code ready when picking up your goods.
We offer free International Airmail / Small Parcel shipping on all orders.
Once your order produced and packaged, we will send an email with your tracking information.
We offer worldwide shipping. Free International Airmail / Small Parcel shipping is valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at orders@arubangles.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the following address:
Arubangles
Attn: Returns
RMA #
Golfweg 5,
Apt #1
AW-0000 San Nicolas
Aruba
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
If you have any further questions or comments, you may contact us by:
Email: orders@arubangles.com